Account Manager Toledo

Account Manager

Full Time • Toledo
Benefits:
  • Competitive salary
  • Health insurance
  • Paid time off
General Purpose:

Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.

Essential Duties:
  • Responsible for assisting in the maintenance of company Standards of Operation.
  • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company’s weekly close / open
  • Responsible for delivery, retrieval, relocation, and service calls 
  • Maintains rented or leased units
  • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
  • Carefully check rental (lease) returns and promptly refurbish to “like new” condition
  • Handles customer service issues in a professional and timely manner.
  • Maintains proper care and security of inventory during transport.
  • Responsible for maintaining corporate accounting processes.
  • Responsible for ensuring accurate financial computer and paper records.
  • Responsible for the growth of customers on a monthly basis.
 
Other Duties:
  • Responsible for cleanliness of the back room and the assigned company vehicle.
  • Responsible for helping receive new merchandise.



Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver’s license and maintain driving record in compliance with company standards. Must have DOT certification (if required by law in your state).
  • Must have one-year experience in a job requiring customer contact and complete the training program.
  • Must be able to lift and carry loads up to seventy-five (75) pounds.
 
Required Skills:
  • A degree of precision, accuracy, coordination, and knowledge of operational procedures.
  • Ability to understand oral and written instructions.
  • Ability to read, write and perform arithmetic functions quickly and accurately.
  • Ability to reason and make independent decisions.
  • Ability to learn to manage situations with customers and associates.
  • After training, working knowledge of all products in the inventory.

Efforts, Demands, and Conditions:

Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
  • Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
  • Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers’ homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
  • Attending company or Premier Corp, Training Sessions may be necessary.

Relationships:

Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
Compensation: $16.00 - $18.00 per hour




I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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Why Should You Join PRP?

State of the Art Training Program and Training Center
Paid Holidays Time Off
Benefits Dependent on Franchise Location