Reports To: Premier Franchisee/Owner

 Oversee daily store operations to ensure profitability, control inventory, protect company property, and maintain accurate financial records. Assist with hiring, training, customer service, and growing store business.
 

 
Daily Operations

●      Oversee all store activities and employee performance.
●      Maintain accurate computer and paper records, including backups and secure storage.
●      Protect store property by following proper inventory, security, and alarm procedures.
●      Ensure all money received is handled correctly and deposited daily.
●      Enforce all company policies and procedures.
●      Report all store transactions accurately.

Customer & Sales Management

●      Approve or decline customer orders and verify customer information.
●      Ensure timely, accurate deliveries, installations, and service work.
●      Help increase store revenue and manage customer accounts, including non-renewals.
●      Assist with gaining new business.

Employee Management

●      Assist with recruiting, hiring, supervising, and training employees.
●      Ensure all employees stay on track with required training.
●      Hold weekly staff meetings.

Inventory & Asset Management

●      Follow proper inventory check-in/out procedures.
●      Conduct daily walk-throughs to check equipment and property.
●      Review weekly Vehicle Maintenance Reports and confirm proper signatures.

Corporate Communication
 
●      Respond promptly to requests from Corporate Office, President & VP of Operations, Regional Manager, and other stores.

 
●      High school diploma, GED, or equivalent.
●      Valid driver’s license with a good driving record.
●      DOT certification (if required by your state).
●      Completion of management training program.
●      Minimum six months of rent-to-own management experience (or similar).
●      Ability to lift up to 75 lbs.
 

 
●      Strong accuracy and attention to detail.
●      Ability to read, write, and perform basic math quickly and correctly.
●      Strong reasoning and decision-making skills.
●      Ability to manage customer and employee situations professionally.
●      Knowledge of store products and ability to perform all in-store tasks.
●      Ability to understand verbal and written instructions.
 

 
●      Fast-paced environment with frequent walking, bending, lifting, and physical activity.
●      Extended hours may be required.
●      Local and occasional out-of-town travel.
●      Must handle stress and multitasking well.
●      Work occurs both in the store and in customer homes, sometimes in difficult conditions (stairs, tight spaces, uneven ground, weather extremes).
 ●      Must attend company training sessions as needed.
 

 
●      Work takes place in a variety of environments and may change throughout the day.
●      Requires frequent walking, standing, bending, lifting, and other physical activity.
●      Must be able to handle multiple tasks, solve problems quickly, and work well under pressure.
●      Extra hours before or after regular business hours may be needed.
●      Frequent travel between stores—both local and occasional out-of-town—may be required.
●      Must be able to manage the emotional and mental stress that comes with working with customers and employees.
●      Work happens mostly in the store, but also in customers’ homes and in the field.
●      Fieldwork may involve challenging conditions such as:

●      Must be able to drive safely in various weather conditions.
●      Must attend company and Premier Corp. training sessions when required.
 

 
●      Frequent interaction with customers, coworkers, management, suppliers, and service partners.
●      Must communicate clearly and professionally with supervisors, peers, and business associates.