Field Collections Account Manager
Secor Rd
Field Collections Account Manager
Full Time • Secor Rd
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Field Collections Account Manager
Woodville Rentals – Serving Three Ohio Locations
Reports To: Store Manager / Assistant Store Manager
Reports To: Store Manager / Assistant Store Manager
Take Ownership. Drive Results. Make an Impact.
Woodville Rentals is looking for a motivated, confident, and results-driven Field Collections Account Manager to help protect company assets and strengthen store performance across our three Ohio locations.
This is not your typical retail sales position. This role is focused on account management, collections, customer communication, and revenue recovery. You’ll work both in the field and in-store, helping customers find solutions while ensuring accounts stay on track.
We’re looking for someone who is independent, dependable, and comfortable handling challenging conversations with professionalism and confidence. If you thrive in a fast-paced environment, enjoy problem-solving, and want a role where your performance truly matters, we want to hear from you.
What You’ll Do
Manage Customer Accounts & Collections
- Oversee and manage delinquent rental accounts across three store locations
- Conduct outbound collection calls and follow-up communication daily
- Perform in-person customer visits and field collections when necessary
- Negotiate payment arrangements and secure payment commitments
- Help customers find workable solutions while maintaining company standards
Drive Store Performance
- Assist in reducing delinquency percentages and minimizing charge-offs
- Protect company assets through consistent account follow-up and documentation
- Monitor account activity and provide regular updates to store leadership
- Support overall revenue growth and operational performance goals
Maintain Professional Communication
- Build professional relationships with customers while handling sensitive situations
- Communicate clearly and effectively with management and store teams
- Accurately document all customer interactions, payment arrangements, and account updates
What We’re Looking For
- Valid driver’s license and reliable transportation (required)
- Willingness to travel between store locations and customer residences
- Previous collections, rent-to-own, account management, or customer service experience preferred
- Ability to work independently with minimal supervision
- Strong communication, negotiation, and conflict-resolution skills
- Comfortable handling difficult conversations professionally and confidently
- Organized, detail-oriented, and results-focused
Why Join Woodville Rentals?
- Competitive pay with compensation based on experience
- Independent, fast-paced role with variety every day
- Opportunity to make a direct impact on store success and company performance
- Supportive leadership and team environment
- Career growth opportunities within a growing company
- A role where your work ethic, communication skills, and performance are recognized
Work Environment
This role combines both in-store and field work and includes:
- Frequent driving and travel between locations
- Direct interaction with customers in person and over the phone
- Independent work with high levels of accountability
- Fast-paced environments requiring strong time management and adaptability
Ready to Join Our Team?
If you’re dependable, motivated, and ready for a career where your performance and professionalism truly matter, apply today and grow with Woodville Rentals.
Pay is negotiable based on experience.
Compensation: $40,000.00 - $60,000.00 per year
Premier Rental-Purchase is a rent-to-own company built on one idea: treat people right. We help our customers get the furniture, appliances, and electronics they need on a plan that fits their budget — and we treat the team that makes it happen the same way.
When you join Premier, you join a company that invests in you. Many of our managers and franchise owners started in entry-level roles. If you bring a great attitude and a willingness to learn, we’ll give you the training, support, and opportunity to grow as far as you want.
- Respect, Listen, and Respond
- Compassion with Accountability
- Integrity Above All
- Together We Succeed
I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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A real career path
Grow from Sales Associate to Assistant Manager to Store Manager, with Manager-in-Training and Franchisee-in-Training programs for those ready to move up.
Competitive pay
Plus performance bonuses, paid time off, and paid holidays.
State-of-the-art training program
And a dedicated training center.
A values-first culture
Built on respect, integrity, and teamwork. Additional benefits available depending on your store location.